ABSTRACT
These materials are designed to help you train and develop your skills in Critical Incident Interviewing. They are a series of checklists to use during practice, or when shadowing live interviews.
This section contains two checklists to use when practising individual Critical Incidents: one for the interviewee and one for the interviewer. The aim is to encourage you to reflect on the experience and spot gaps but also to compare what it feels like to be on the other side of the desk. You felt you were struggling as an interviewer, but did the interviewee even notice, for example?
