ABSTRACT
In late November 2008, a series of terrorist attacks occurred across the largest city in India. Known as the Mumbai attacks, the attacks targeted 12 locations, including hotels, a railway station, a hospital, a religious center, and a café. The terrorists attacked multiple sites in a coordinated effort and left 166 civilians dead and at least 304 injured (Chief Investigating Officer, Government of India 2009). Because the terrorists dispersed the attacks across the city, Indian authorities faced incredible difficulties finding and verifying information about victims. While this event was erupting, the Western mainstream media were also struggling to keep up. Over the duration of the attacks, from 26 to 29 November 2008, social web volunteers worked to locate data from various sources, collect and validate the data, and then redistribute information about the hundreds of people left dead, missing, or injured.
