Although Margaret Wheatley made this tongue-in-cheek observation while addressing the Calgary Teachers’ Convention, it is likely to appeal to a broad range of contemporary museum workers. Much has happened in the museum world since this book was originally published less than two years ago. For those of us who believed that the last decade was a period of temporary madness, and that our workplaces would return to normal, it is time to admit that the need for self-reflection and new learning will not go away. All told, this is a good thing. One can easily identify a growing trend which has North American museums of all sizes and shapes striving to become more responsive, more self-sufficient and generally more intelligent about how they go about their work. These initiatives are both essential and laudatory.