ABSTRACT
‘Soon the thought interrupted again. Quality? There wassomething irritating, even angering about that question. He thought about it, and then thought about it some more, and then looked out of the window, and then thought about it some more. Quality?… It wasn’t until three in the morning that he wearily confessed to himself that he didn’t have a clue as to what Quality was, picked up his briefcase and headed home…and when he woke up the next morning there was Quality staring him in the face.’
