ABSTRACT
In this book we have tried to provide the reader with a journey through action research both in theory and in practice.The process discussed was based on the EMAR model and was developed to facilitate the change process undertaken within the MA in ITM.This allowed a transition from paper-based distance education to online learning. This process was successfully completed. Rather than just replacing paper-based materials by web pages, the current setting for each MA in ITM module offers: the corresponding and continuously revised course materials in PDF format; additional web-based materials and links; all module-related administrative and organisational information; all problem-based learning materials and case study notes; both synchronous and asynchronous computer-mediated communication (CMC) tools; and private group discussion and presentation areas.
