ABSTRACT
“It is impossible to conceive of the existence of organization at all unless some person or persons are in a position ’to require action of others.’ “ Lyndall Urwick (166, p. 45) defined in this way the essential role of authority in organizations. We have described briefly in Chapter 1 the function of the authority system. Some further distinctions and definitions are now in order. We can start with the term, control.
