Case study Daisy, 6, had scars from serious burn injuries. She had spent a lot of time in hospital and was very subdued in school. Everyone who saw or met Daisy was predominantly aware of her burn scars. Her teachers struggled with her apparently unwarranted dependence on adults. ‘The problem we have is she thinks she’s so special. She expects special treatment. She won’t take the initiative – ever. She just waits for someone else to do it.’