ABSTRACT
By the end of this chapter you should be able to:
Distinguish between a work group and team.
Understand the stages of team development.
Understand the factors that drive team performance and the implications for fundraising management.
Select team members appropriate to a given task.
Understand the nature of groupthink and how this problem might be overcome.
Identify potential sources of conflict at work.
Understand how to manage conflict both within teams and between teams.
