ABSTRACT
This chapter presents the case study of TeleCo, a state-owned enterprise. As in all the case study chapters, a brief review of the enterprise with a particular type of ownership is presented first, and then the data collection methods are detailed. The actual case study begins with an overview of TeleCo, including its history and ownership, size and structure, and business strategy as well as the emerging role of the human resource function in the enterprise. Then follows a description and analysis of HR practices in TeleCo, with emphasis on the six major HR activities.
