ABSTRACT

Limitations to managerial training and development feature widely in the literature (McGunnigle and Jameson, 2000; Taylor and Berger, 2000). The bringing together of all hotel managers at the company’s training centre in pairs is lauded as enabling international managers to network and thereby develop a better understanding of global aspects and company philosophy ( Jones et al., 1998). Perceptions of limited promotion opportunities are not justified in major airlines, international hotel groups and theme parks (Baum et al., 1997).