Case study 7.6 Alternative dispute resolution in the US hospitality industry

Continued reform of the tribunal system will stem from the recommendations made by the Employment Tribunal System Taskforce in 2002, addressing the administration and resourcing of the tribunal system, and placing greater emphasis on dispute resolution and earlier disclosure of information. Four sets of recommendations are made:

• Greater coherence through the establishment of a high-level body, e.g. establishing best practice.