ABSTRACT

An office is a centre of information. It initiates information; it collects information; it analyses and distils information to produce reports, summaries, plans and proposals for future activities. In order to do all these things it needs good communication systems, telephones, telex and fax facilities, computerised sources such as in-house sales records and outside data banks, official publications and internal records in good order, easily accessible and with adequate tracing facilities for items in current use.