ABSTRACT
Maintaining the Information Governance (IG) program beyond an initial project effort is key to realizing continued and long-term benefits of IG. This means that the IG program must be "evergreen" and become an everyday part of the organization's operations and communications. The only way to measure the progress and success of an IG program is to develop metrics to determine progress on training efforts, the level of employee compliance, its impact on key operational areas, cost reductions, and progress made toward established business objectives. Monitoring and accountability in the IG program demand a continuous tightening down and expansion of protections and the implementation of emerging, strategic technologies. Maintaining IG program effectiveness requires implementing principles of continuous process improvement (CPI). Maintaining the IG program requires that a senior level officer of the enterprise, the executive sponsor, continues to sponsor it and pushes for enforcement, improvement, and expansion.
