ABSTRACT

There are clear tangible and intangible benefits to implementing information governance (IG), and multiple business drivers to justify an IG program. When rogue players go after healthcare institutions, they do so because not only can they gain access to financial information, but also to insurance credentials and patient health histories. Each organization will have a different set of milestones and metrics to measure progress. Information security is one of the main pillars of IG. Safeguarding patient records is of paramount importance. Connected medical devices offer new possibilities for continuously monitored patient care, which can improve outcomes and research data collection. Patient privacy is part of the trust equation consumers have with healthcare providers. Legally defensible deletion of information is a key driver of cost reduction in IG programs as it can reduce the storage footprint and electronic storage costs. Major hard dollar savings in the Legal area come from e-discovery collection and document review cost reductions.