ABSTRACT

This chapter reviews contributions of background studies of decision making and problem solving in interactive groups and teams to comprehensive accounts of process in these units. Reasons to frame team decision making as information exchange are reviewed in this chapter, and an overview of an account of information exchange in the presence of team structure is offered. From the perspective of the present exposition, direct representation of the social structure of teams as defined by the distribution of social status in the unit and its effects on information exchange can advance both lab studies and the design of organizational teams.