ABSTRACT
I-messages (Gordon, 2003) are a kinder, gentler means of approaching someone about unacceptable behavior, because they express feelings rather than confronting the person with judgmental or accusatory statements. When expressing I-messages, first state the problem in a nonjudgmental manner and then identify how the problem affects you; this usually includes your feelings about the problem. When these steps are accomplished, discuss possible solutions to the problem.
