ABSTRACT
In the pyramid model we have set out and which we are exploring throughout this book, another crucial dimension is the interplay between the professionals (who represent the supplier organization) and the client. This is because it is through the interaction between professionals and the client organization that value is created for clients – and thus for the knowledge-intensive firm (Figure 7.1). Relations between clients and professionals in knowledge-intensive firms https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780203806692/dc5fdf5f-c5f7-45ff-9a6a-a483724006cb/content/fig7_1_C.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/>
