ABSTRACT

Broadly viewed, organizational communication may be viewed as the study of messages, information, meaning, and symbolic activity that constitute and make possible organizing (Putnam, Phillips & Chapman, 1996). Another very useful view of organizational communication is one emphasizing the trade-off between creativity and constraint; as Eisenberg and Goodall observe, organizational communication “is the moment-to-moment working out of the tension between individual creativity and organizational constraint” (1993, p. 30).