ABSTRACT
This chapter consists of two case studies in which reflection is consciously involved in processes occurring in professional situations in order to improve the outcomes of those processes. The first case study describes the use of reflection to enhance the outcomes of a short course in continuing professional development. In the second case study, reflection is employed in several ways to ensure an efficient outcome to a national decision-making meeting. In both of the case studies, the professionals involved were health promotion specialists or those with a health promotion remit, but the principles are amenable to application in many other situations.
