ABSTRACT
It is commonly held that 21st century educational providers need to be learner-
centred and develop learning competencies in the learners that will equip them
for continuing academic, vocational and personal growth. O’Banion (2000) sug-
gests that such providers:
• Create substantive change in individual learners. • Engage learners as full partners in the learning process. • Create and offer as many options for learning as possible. • Help learners form and participate in collaborative learning activities. • Define the roles of learning facilitators by the needs of the learners. • Succeed only when they can document improved and expanded learning for
learners. • Regard every member of the institution as a learner.
