ABSTRACT
When one is immersed in it, working in it every day, it can be difficult to stand back and appreciate just how information-intensive the construction industry is. Modern buildings 1 are amongst the most complex things we create, and the teams required to construct them are amongst the most complicated forms of human organisation. Even on relatively small projects, this combination gives rise to a virtual storm of information: thousands of individual documents – many in a state of continuous revision – circulating rapidly amongst a large, transient array of very different types of individual people and firms.
