ABSTRACT
Simply stated, property asset management is about the performance of assets. Assured, conscientious and detailed management will tend to improve performance. The introduction of modern aids such as word processing facilities made a dramatic contribution to managing the workload, virtually eliminating the incidence of mistakes in all records, descriptions and similar matters once they had been entered correctly. The addition of a spreadsheet capacity enhanced the ability to show detailed fi nancial information, apportionment of service charges, VAT and fees as necessary together with the automatic calculation of any totals or balances. The majority of managers now use commercial or bespoke software, written specifi cally for property management. The routine activities of collecting payments from tenants, dealing with outgoings, accounting to the client and discharging payments to contractors and other suppliers of goods and services is achieved by using the various programs within the property management suite. The programs may be altered to refl ect the particular requirements of the client.
