ABSTRACT
By the end of this chapter you should be able to:
define what is a case study;
justify the use of the case study method;
differentiate between single and multiple cases;
explain the steps in using the case study method.
By the end of this chapter you should be able to:
define what is a case study;
justify the use of the case study method;
differentiate between single and multiple cases;
explain the steps in using the case study method.