ABSTRACT
Libraries are about doing the best and the most work in the least time and with the least cost. Any workfl ow organization has to allow for special processing instructions and questions. Economics may change, but the need to evaluate and innovate is ongoing. Do try and challenge the status quo so that workfl ow can be improved. Information of all kinds is your ally. Look to standards organizations as the best sources for industry information. Regularly scheduled reviews will ensure that the process is done to a certain standard. Knowledge should increase with experience. Thinking of workfl ow in this way is meaningful and motivating.
