ABSTRACT
This book is about three subjects which may at first seem very different from one another: the eXtensible Markup Language (XML), knowledge management, and rhetorical theory. Our goal in writing this book is not to claim that these topics are all exactly alike, but rather to explain how technical knowledge and rhetorical knowledge can work together in knowledge management practices for the modern information economy. The modern workplace is a challenging environment. Not only must skilled professionals and apprentice learners constantly adapt to and become adept with new technological frameworks, but they must also consistently be aware of the dynamic social and political contexts through which they communicate. The semantic power of XML, coupled with an understanding of knowledge management and the rhetorical situation, is something that can be harnessed in order to create more humanistic and compelling frameworks for information and knowledge exchange.
