ABSTRACT

Even though the Internet has played a big role in changing our lives since 1996, it wasn’t until the mid-2000s when marketers started to use the Internet in a big way to market their products. The old, tried, tested and true methods that were so successful with ofine mediums don’t seem to work very well on the web. No one sits still online – we multitask. We also use search engines to nd information on the web. How do marketers get a message through in an environment where the competition is just one click away? The good news is that the Internet hasn’t changed the basic goal of marketing. What has changed is the way marketers must engage and motivate customers.