ABSTRACT
Information is a crucial strategic resource. This is particularly the case in business, “where managing a business well is managing its future, and managing its future is managing information” (Daser, 1984). The importance of information is further underscored by the business strategy literature which has developed concepts such as the learning organization (Nonaka, 1991) and “intelligent enterprises” (Quinn, 1992). Some even claim that “to become information intensive is not a choice but rather an adaptive response, a requisite to survival” (Cadeaux, 1997).
