ABSTRACT

In my experience most thinking managers are all too aware of the shortcomings of many of the approaches offered by mainstream management literature and some of the business schools on how to introduce effective organizational change. The prescriptions offered usually amount to ‘adding another lane to the motorway’ to solve traffic congestion – and as we all know this offers only temporary relief. In other words, they are merely doing more

of the same thing. They continue to do the ‘things’ that they have always done. It is a way of thinking that does not help us to deal with modern realities and hinders the development of intelligent and sustainable management practice.