ABSTRACT
https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780203892374/4e54f153-d353-4fa6-8a55-2a1dd4f67b49/content/figu10_1_B.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/> As we indicated in Chapters 1 and 2, reflexive action is the set of processes that we believe should characterize all professional activity. Reflexivity is a term used in naturalistic method to indicate the thinking process in which investigators identify the influences that they bring to an inquiry and to the interpretive process that shapes the knowledge derived therefrom (Steier, 1991). We extrapolate the meaning of the term and apply it to evaluation practice to describe professional action in which professionals individually and collectively are engaged in a systematic examination of their work, resources, and use of self, and other influences that impact professional process and outcome. Moreover, because Mollering (2006) has associated reflexivity with trust, we further assert the critical importance of reflexivity in all professional domains in order to engender trust and confidence from within and outside of one’s professional group.
