ABSTRACT
Quality in the building context has been defined as “the totality of attributes of a building which enable it to satisfy needs” (Burt, 1978). However, this and most other definitions of quality, is inadequate for practical use. In order to facilitate discussion, reference is made to a case study of a commercial office building and, in this case, those features which constitute building quality may be established by observing the reaction of the real estate market.
