ABSTRACT
It has long been recognised that a multifaceted approach to helping may be more effective and more culturally responsive than relying on face-to-face counselling alone. Since clients’ problems are often complex and beyond the resources of one helper or agency, counselling may of necessity include much more than faceto-face work with individuals, couples or families. And, even if strictly speaking those activities are not counselling, such skills and procedures should be familiar to counsellors. Working in multiple ways will enable counsellors to be more effective with a wider range of clients within a wider range of cultures, organisations and systems. These activities involve roles that go beyond the dynamics and restrictions of the usual one-to-one relationship. They usually require counsellors to be more active, directive, environmentally focused, responsible, present in the community and prevention oriented (Sue et al., 1996).
