ABSTRACT
Receptionist Good morning, can I help you? Ms Jones Good morning, my name is Claire Jones. I have an appointment with Mrs Leslie at 10. Receptionist One moment, please. Mrs Leslie’s secretary will come down to meet you. Please take a
seat. Ms Jones Thank you. Receptionist Would you like a coffee while you are waiting? Ms Jones Yes, thank you. Receptionist Please help yourself, the coffee machine and the cups are on your left.
