ABSTRACT
More overprocessing occurred when the payroll clerk had to sort all the spreadsheets and then manually enter each employee’s time into the payroll system. Overprocessing is caused by doing more than is necessary from the customer’s viewpoint. Sometimes this waste is caused just by failing to review processes from time to time and determining what’s really needed or essential. Training everyone how to recognize waste is the foundation to building students Lean culture. Learning about the wastes also provides common terminology which everyone understands and can use in improvement discussions. Hopefully by students have a better understanding of the types of wastes and why recognizing them is so important to starting one’s Lean journey. It’s likely that as students read through the descriptions of wastes they recognized a plethora of opportunities for improvement at their institution.
