ABSTRACT
One of the key misconceptions with regard to project management is that success comes from sticking rigidly to a plan and bringing as many elements as possible under one’s control in order that they can reach their goal. A good change management process should be simple and easy-to-follow. If it is too complicated, it will not be followed, and change will find its way into one’s project through other means. Different organizations might demand that other information is captured on a Change Request usually operational information specific to that organization – for example, will a change to a building require an electrical shutdown whilst it is done. One way to minimize surprises and – among other things – project management is about minimizing surprises is to agree tolerances on one’s baselines. In medium-to-large organizations, the work of managing project governance becomes a job in itself and people are employed full-time to look after these control mechanisms.
