ABSTRACT

The roles that every project needs to identify are: the sponsor, the project manager, the solution designer, the implementer and the operational owner. There will be plenty of other roles, but every project should, at a bare minimum, identify these roles, as they are the people who will guide the project at various points in its lifecycle. Wherever possible, there should only be one Sponsor. Since the Sponsor has the final say on project decisions, they need to be able to act autonomously to the greatest extent possible, so having two Sponsors will inevitably slow the project down, or trip it up altogether. The Sponsor and the project manager are often confused as both can be seen as the lead person on a project. The Project Manager is accountable for the delivery of the objectives of the project in line with time, cost, and quality expectations.