ABSTRACT

We live in a world obsessed with ratings. We prefer to purchase 5-star products, read 5-star books, eat at 5-star restaurants, and watch 5-star movies. We love reading online reviews and heavily rely on ratings to make decisions about nearly every aspect of our lives. We compare cost with ratings and are thrilled when we find a highly rated product or service at a price we can afford. Quality ratings are a fantastic way to evaluate and select actions to take and decisions to make. This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book focuses on career rather than the whole shebang. Armed with a solid understanding of the basic concepts and commitment to their application, one can build and/or improve any aspect of the life.