ABSTRACT

Strategy is a synonym for plan. It is grammatically awkward to refer to someone as a planning thinker. It is thinking about what is happening now in the context of a plan or thinking of a plan within the context of what is happening now. The science of quality management calls for creating a plan and thinking strategically as one execute that plan. Industry leaders who understand and embrace the philosophy and mindset fundamental to the science of quality management act to execute a proven strategy. Creating a mental or written personal commitment to quality and sharing it with the partner, family, best friend, mentor, coworker, boss, and so on is one's choice. The science of quality management tells us that doing so is helpful, especially when it comes to those who have clear and consistent touchpoints with personal quality system. That's where the quality management concept of collaboration comes into play.