ABSTRACT

It’s 9 a.m. on a Monday morning. I walk into the 70th-floor lobby of a steel and glass skyscraper in, well, it could be any city in the world. But let’s say this one is Chicago. It’s where I live. Beautiful view of the lake, standard. Glass doors, oak desks, pictures, prizes, and awards. And look, it’s you, workplace leader, walking out to greet me. We’ll be spending the morning together because you, workplace leader, just got some very bad news.