ABSTRACT

A sense of satisfaction with one’s job and the experience of positive emotions are both associated with positive outcomes at work. In this chapter, we discuss job attitudes and emotions in relation to workplace behavior. This chapter addresses why work attitudes are important to organizations; the difference between job satisfaction and organizational commitment; the antecedents and consequences of job attitudes; the role of emotions in workplace behaviors; key legal and global issues surrounding job attitudes and emotions at work; and the current issues and controversies around job attitudes and emotions at work.