ABSTRACT
Jacqueline Harris has been an employee of Oak Brook Medical Systems for about 12 years. She has been Director of Strategic Planning for the Hospital Supply Division, a segment of Oak Brook Medical Systems that has grown at the phenomenal rate of nearly 35 percent per year. The division is relatively new, having been formed just seven years ago as a result of changes in the healthcare marketplace. The people in Jackie’s division and the corporate leadership pride themselves on making things happen for their customers. Jackie is considered a very valuable asset to her division and is widely credited with developing the strategy that resulted in a $40 million business for the company. She selected the division of Oak Brook Medical Systems, in fact, because it was fast paced, results oriented, and the market was growing dramatically for its products and services.
