ABSTRACT

People tend to revise the probabilities of an event or phenomenon happening after it has happened. They exaggerate the extent to which that event or phenomenon might have been predicted beforehand. The behaviours that typically emerge in crises are ones that need to be actively managed, in a mindful manner. In a crisis, the resulting stress and ‘tunnel vision’ may be countered by the relative ‘automation’ of a checklist. A checklist should not replace human situated cognition, but it can help to probe the situation and aid a project manager’s state of mindfulness. The just-world hypothesis is a cognitive bias where people view the social environment as, primarily, a fair environment. Restraint bias is a well-recognised cognitive bias that describes the tendency of people to overestimate their ability to control their basic impulses, temptations and desires.