ABSTRACT

The business world is moving at jet speed. Look around your workspace, and you will observe that everyone is in a rush to get somewhere. Oftentimes, during this rush, we knowingly or unknowingly hurt a peer, upset someone, speak harshly, behave disrespectfully, or get into arguments. We usually do not pause to look back and mend broken relationships. These incidents haunt us even after retirement. We always remember that person who came in the way of our promotion or that competitor who took away our client, and we hold a grudge against them.