ABSTRACT
The fast-changing, uncertain and ambiguous environments that organisations operate in require them to rethink their internal business processes and customer touchpoints. Organisations have to become innovative and adaptive to change if they wish to remain relevant and competitive. In constantly changing environments, organisations remain competitive not only by focusing on excellence in the day-to-day business operation but also by being innovative and adaptive to change. A platform organisation is a meta organisation, where members benefit from economies of scale while remaining independent. The existing internet has degraded trust among individuals and organisations. The problem lies in how the web and the internet were developed. When the internet was created, the original designers did a lot of things really well. Solid personal online data will allow every internet user to store their own data, be it video, articles, wearable tracking data or comments, and share that with anyone or any website that has connected to the Solid ecosystem.
