ABSTRACT
The starting point for any design and delivery of staff development activity is the strategy devised for learning and development. A key factor in the development of any strategy will be the people involved in its preparation. Market data will also show to some extent what competitors are doing. Government economic trends, including workforce statistics, new initiatives to support particular groups of employees, and possible funding for staff development might also be considered. Market data will also show to some extent what competitors are doing. Government economic trends, including workforce statistics, new initiatives to support particular groups of employees, and possible funding for staff development might also be considered. Many organizations emphasize the importance of valuing staffs’ learning and/or present a strong focus on the pursuit of inclusion and diversity agendas. A key area of responsibility for any manager is the management of the performance of his/her staff.
