ABSTRACT
This chapter allows an examination of the role of the various administrative tribunals that exercise so much power in contemporary society, while Alternative Dispute Resolution is usually regarded as referring to arbitration and mediation. The increased importance of alternative dispute resolution mechanisms has been signalled in both legislation and court procedures. In November 2014, following a consultation exercise, the Department for Business Innovation and Skills published its proposals for bringing the EU rules into effect within the required time period (Alternative Dispute Resolution for Consumers). In April 2015, the government implemented its proposals to comply with the directive and regulation through the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015. Domestic tribunals deal with private internal matters within institutions. Tribunals may be seen as administrative, but they are also adjudicative in that they have to act judicially when deciding particular cases.
