ABSTRACT

The procedural justice theories recognize that people are concerns the process through which outcomes are distributes in groups. The argument of procedural justice theory initially encountered skepticism. The first systematic psychological research program to try to demonstrate the importance of procedural justice as a distinct social justice concern. The empirical findings of procedural justice research in management settings, therefore, confirm the insights of legal scholars: procedural issues have an important independent influence on people's reactions to organizational decisions. Procedural–justice judgments also have demonstrates to have an important influence on people's reactions to social policies. The willingness to use fairness judgments depends on prior trust and legitimacy. The findings outlined suggest that using fair procedural mechanisms is more effective than reaching favorable outcomes. The procedural justice effect is important because it suggests a way to avoid the potential harm that resolving disputes can do to social relationships within a group or society.