ABSTRACT
Frank Bolz's role as comic and raconteur ends when he talks about hostage negotiation techniques. Despite the almost unparalleled success of hostage negotiation techniques, there is emerging in some public and even police headquarters a reaction against the policy of negotiation. Transference will also be precluded when the hostage is capable of maintaining some intellectual distance, which enables the objective assessment of one's plight as having been wrought by one's captors. The mechanism of transference that hostage negotiators like Frank Bolz and Richard Klapp rely upon when the clock is thrown away is not always a reciprocated relationship. The process of transference was first noticed as a result of a bank robbery in Stockholm. The attempted robbery developed into a barricade and hostage situation. Time and intensity of the crisis can also function to promote transference between the hostage negotiator and the hostage taker, which builds the trust that eventually results in the hostage taker's surrender.
