ABSTRACT

The new leader’s perception was that their positional authority gave them all authority to speak to staff in any tone they wanted, say things that seemed to intentionally demoralize, and treat those who were clearly informal leaders with the harshest tones of address. The intent seemed to be to drive the long tenured and respected staff, who had informal leadership influence, out of the organization so the formal leader would have a stronger power base. The word power is often associated with negativity, especially in light of so many ethically borderline mega-business activities that have made headlines in the last decade. The leader’s base of authority and power is fundamentally rooted in the title they hold based on the governing rules of the organization and the subordinate team member’s perception that the leader has authority to exert specified control.