ABSTRACT

Management theorists, Robert Peters and Thomas Waterman, conducted pivotal research and established that organizational culture is one of the most important aspects of organizational success. Professor and industrial psychologist, Edgar Schein, conducted the germinal research studies related to how leaders create an organizational culture in which employees wanted to help leaders achieve organizational goals. Organizational culture comprises the behavioral expectations of employees in the workplace and the expected way of getting things done. The greatest influencers in the process are organizational leadership and the mindset they bring to the leadership role. Leaders are critical in assuring that stakeholders know and have clarity concerning the vision and mission of the organization on a consistent basis. Employees expect leaders to assure they have adequate resources needed to do their job in a safe and productive work environment.