ABSTRACT

Change management is a systematic process of applying knowledge, tools, and resources to strategically initiate and usher a cultural shift in attitudes, expectations, productivity, and opportunities to meet strategic goals and objectives. Effectuating an effective change strategy takes time and a strategic focus on helping employees relinquish and unlearn old habits and adopt and engage new habits. Change management research supports that making the psychological transition to the new paradigm is the component of change that causes most issues with change initiatives. Change management (CM) is a term for the overall approach to formulate an organizational strategy to help incept a shift or transition on some or all levels of organizational operations. Stakeholder engagement is mandatory for change initiative success. Change interrupts the normal patterns of organizational behaviors and operations as well as challenges the status quo.